Report a Lost or Stolen Card
Report a Lost or Stolen Card
Has your debit card been lost or stolen?
If so, report your missing card immediately:
During business hours: Contact your local United Community Bank branch as soon as possible or call 1-800-UCBANK1 (1-800-822-2651) to speak with a representative in our Customer Contact Center.
After hours: Call 1-800-UCBANK1 (1-800-822-2651), then follow the prompts to be directed to the Card Center in order to report and block your lost or stolen card. Then, contact your local branch on the next business day to order a replacement card.
Immediate reporting ensures potential losses will be kept to a minimum.
Card Controls: New and Improved
Protect your debit card with Card Controls—now available within your online and mobile banking account. (No more separate app!) It offers all the same security features like travel notices and spending limits, along with several new options to manage your money:
- Understand your spending clearly with spending insights, recurring payment information, ‘card-on-file’ merchant identification, and more.
- Get real-time transaction alerts so you know exactly when and where your card is being used.
- View a digital card on a mobile device and easily push it to Apple Pay or Google Pay.
