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For general product or service questions, please complete the form below.
If you have a general question about United Community products or services please complete the form below. Messages received during hours of operation (Monday–Friday 8:00am–6:00pm ET, Saturday 9:00am–12:00pm ET) should expect a same-day reply. We will respond to emails received after 7:00pm week days and after 12:00pm on Saturday, the next business day.
Your security is our top priority. But we need your help.
To ensure that your financial information is secure whenever you use the Internet, we’re asking you to take a few minutes right now to make sure you’re using the most current version of your Web browser. That’s because the browser—the software application that lets you surf the Web—also plays a huge role in protecting you and the data you choose to share when you’re online. The most common browsers are Microsoft Internet Explorer®, Mozilla Firefox®, Google Chrome™ and Safari®. As online fraud and theft evolves, browsers must become more secure with each new version. That’s why companies that provide Web browsers continually release patches to stay one step ahead of fraudsters. So it’s vital that individual users, like you, routinely apply the upgrades to stay protected-on your smartphone, tablet and computer.
Always using a current Web browser is vital to keeping the information you share and the sites you visit secure. This includes the financial information you view and exchange while using Online Banking. Knowing you’re using the most current version is one of the best ways to give yourself peace of mind.
There are many versions in use today that provide adequate protection. If you’re using any of these you’re in great shape:
- Android Mobile Operating System (OS): version 5.0 (Lollipop) and higher are supported
- Microsoft Edge: all versions supported
- Google Chrome™ 38.0 or higher
- Mozilla Firefox® 27 or higher
- Apple Desktop Safari® version 7 and higher for OS X 10.9 (Mavericks) and higher
- Apple Mobile Safari® version 5 and higher for iOS 5 and higher
Please note: Microsoft Internet Explorer® is no longer supported as of July 7, 2020. For a more secure experience, we recommend using a browser from the list above.
If you’re unsure which version you’re using, please refer to the browser identifier on our support page which displays the browser you are currently using to access this page. You may also check with the browser provider to make sure it’s current. To do this, simply visit the website of your preferred provider and navigate to their updates/patches.
If you have questions or need assistance updating your browser, please contact us during business hours at 1-800-822-2651.