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    Fraud Prevention Guide

    from the security experts at United Community

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    Stay Alert. Stay Safe.

    With so much of our lives online, we're all potential targets for fraud. But there are steps you can take to protect yourself--and at United, our first priority is keeping your personal information safe. Learn more about fraud in our Online Fraud Glossary and use the resources below to recognize, prevent, and report potential scams.

    scam on mobile device

    Receiving strange emails, texts, or calls?

    Every day, thousands of people fall for fraudulent emails, texts, and calls from scammers pretending to be a bank by spoofing a bank's phone number or name when contacting people. These are commonly referred to as phishing scams and victims can lose hundreds, even thousands of dollars.

    Phishing is when you get emails, texts, or calls that seem to be from companies or people you know, but they’re actually from scammers. They want you to click on a link or share personal information (like a password or social security number) so that they can use that information to steal your money and/or identity.

    woman online shopping

    Online Shopping Safety Tips

    In the US alone, there are 2.1 million online retailers. It can be overwhelming to decide what to buy, much less to distinguish what retailers you can trust. But shopping online is a great way to avoid the crowds without leaving your home—and you can do it safely. Check out the following steps you can take to protect yourself and your money online.

    Will your password hold up against a hacker?

    In our increasingly digital world, passwords have almost become an afterthought. We use passwords for everything from credit card accounts to social media, but when was last time you really considered the strength of the passwords you use?
    wire fraud protection

    How to protect yourself from wire fraud.

    Wire fraudsters are masters of impersonation who appear in a range of guises, from your local power company to software tech support. But there are some easy ways to start seeing fraudsters for what they are and help keep them away from your money.

    Think you've been scammed?

    Report your experience to us immediately.
    1-800-UCBANK1 (1-800-822-2651)

    Contact Us Now

    Have questions?

    Our team members are dedicated to you, and they can provide the support and resources you need.
    Schedule an appointment at your local branch or give us a call at 1-800-UCBANK1 (1-800-822-2651).

    Prevent Fraud with these United Services

    Card Controls

    With Card Controls, you can establish spending limits, set alerts, turn your card off and back on again, and view your recent transactions right from your smartphone. Plus, it's all accessible from within United Mobile Banking! Click here to download on the App Store, or here to download from the Google Play Store now. 
    Learn More

    Alerts and Notifications

    Know that your money is in safe hands, and trust that you’ll be the first to know of any activity. Receive banking alerts and notifications on the go by email, phone or text message1. Select which alerts you'd like to receive within the 'Settings' menu of your digital banking account.
    Learn More

    How-To Videos

    View our library of resources and tutorials related to the security features and functions of Online and Mobile Banking.
    View Resources

    Helpful Resources

    man who is a victim of fraud Identity Theft and How to Handle It
    Identity theft occurs when someone steals your personal or financial information to commit fraud or other crimes. They may gain unauthorized access to your Social Security number, credit or debit cards, passport, checks, driver’s license, or other sensitive information.
    Read Article
    man avoiding a scam with fraud protection How to Spot Financial Scams: Protect Yourself 5 Ways
    Have you ever been scammed? At best, it feels terrible. At worst, it causes real financial damage. Last year, fraud was up more than 70% over the previous year, according to the Federal Trade Commission.
    Read Article
    woman interviewing man for a job Employment Scams and How to Avoid Them
    Criminals promote fake job opportunities through many of the same job boards that legitimate companies use, such as online job sites, social media platforms, and newspapers. The fake postings claim to offer employment but are instead used to acquire victims’ personal information and financial assets.
    Read Article

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