Have a question or request? Are you in need of support or looking to speak with a member of our team? You've come to the right place. United is dedicated to you and wants to provide the support and resources you need, when you need them. Contact us today—we're ready to help you.
Monday–Friday: 8:00am–6:00pm ET
Saturday: 9:00am–12:00pm ET
Online Banking Support
- Call 1-800-822-2651
- Chat by logging into your online banking and selecting "Chat" from the menu
- Secure Email by logging into your online banking and selecting "Message" from the menu
File a Complaint
Find a Location
Schedule an Appointment
Lost or Stolen Cards
Switch to United
United Community Wealth
Treasury Management Services and Support
United Community Advisors
Specialty Business Financing Services
If you are a reporter or news station representative seeking an interview, official statement, and/or information related to the bank, please contact us using the email address below.
Current United Customers
If you have a question regarding your account, a transaction, or your online or mobile banking, we recommend you contact us through the following secure options during our hours of operation.
Call us at 1-800-UCBANK1 (1-800-822-2651).
Chat with us by logging into online banking and selecting "Chat" from the menu bar.
Securely email us by logging into online banking and selecting "Message" from the menu bar.
For general product or service questions, please complete the form below.
If you have a general question about United Community products or services please complete the form below. Messages received during hours of operation (Monday–Friday 8:00am–6:00pm ET, Saturday 9:00am–12:00pm ET) should expect a same-day reply. We will respond to emails received after 7:00pm week days and after 12:00pm on Saturday, the next business day.