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    Contact Us

    Have a question or request? Are you in need of support or looking to speak with a member of our team? You've come to the right place. United is dedicated to you and wants to provide the support and resources you need, when you need them. Contact us today—we're ready to help you.

    General Support

    For general questions about United Community products or services.

    1-800-UCBANK1 (1-800-822-2651)

    Monday–Friday: 8:00am–6:00pm ET
    Saturday: 9:00am–12:00pm ET
    Send Us a Message

    Online Banking Support

    If you are an existing customer of United Community and have a question regarding your account, a transaction or your online or mobile banking, please contact us through the following secure options Monday – Friday 8:00am – 6:00pm and Saturday 9:00am – 12:00pm:
    1. Call 1-800-822-2651
    2. Chat by logging into your online banking and selecting "Chat" from the menu
    3. Secure Email by logging into your online banking and selecting "Message" from the menu

    File a Complaint

    If you have a complaint relating to a specific location, employee, product, service, or experience, please file a compliant below.
    File a Complaint

    Find a Location

    United offers convenient branches and ATMs across Alabama, Florida, Georgia, North Carolina, South Carolina, and Tennessee. Find a branch or ATM near you.
    Find a Location

    Schedule an Appointment

    We'd love to see you in one of our branches! Use our appointment scheduling tool to book your time with a banker today.
    Schedule Now

    Lost or Stolen Cards

    Has your card recently been lost or stolen? We know this can be scary. You’ll want to report this immediately so we can help.
    Take Action

    Switch to United

    Thinking of joining the United family? We understand your time is valuable and want to make the process of opening your new account as easy as possible.
    Learn More

    United Community Wealth

    Looking for support and guidance on wealth management, investing, trustee services, and more? Contact one of our wealth professionals today.
    Contact a Wealth Professional

    Treasury Management Services and Support

    For assistance with our Treasury Management Services, contact our support team or locate a representative in your area:


    Monday–Friday: 8:30am–5:00pm

    Mortgage Services

    Looking for support and guidance regarding a current or potential mortgage? Use our convenient search tool to find a Mortgage Loan Originator in your area.
    Locate a Mortgage Lender

    United Community Advisors

    Find a Financial Advisor in your area.
    Contact an Advisor

    Specialty Business Financing Services

    If you have unique lending needs, we have a specialty lender for your business. Find the perfect lender for your specific industry.
    Contact a Lender

    Media Inquiries

    If you are a reporter or news station representative seeking an interview, official statement, and/or information related to the bank, please contact us using the email address below.

    Customer support questions received at this inbox will not be addressed. Please fill out the form below.

    Current United Customers

    If you have a question regarding your account, a transaction, or your online or mobile banking, we recommend you contact us through the following secure options during our hours of operation.

    Call us at 1-800-UCBANK1 (1-800-822-2651).
    Chat with us by logging into online banking and selecting "Chat" from the menu bar.
    Securely email us by logging into online banking and selecting "Message" from the menu bar.

    For general product or service questions, please complete the form below.

    If you have a general question about United Community products or services please complete the form below. Messages received during hours of operation (Monday–Friday 8:00am–6:00pm ET, Saturday 9:00am–12:00pm ET) should expect a same-day reply. We will respond to emails received after 7:00pm week days and after 12:00pm on Saturday, the next business day.

    External Link Disclaimer

    You are leaving United Community and being directed to a third-party site that is not maintained, owned or operated by United Community Bank. United Community does not control and is not responsible for the privacy or security practices of the third-party. By clicking “Accept,” you are requesting to be transferred to the third-party website. If you do not want to visit the page, you can close this page by clicking "Return To Site”.