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Card Controls: New and Improved!

Card Controls: New and Improved!
We’ve upgraded Card Controls with new features and brought it into our online and mobile banking experience—no need for a separate app! Protecting your debit card will be easier than ever with the new and improved Card Controls.

Now that the upgrade is complete, Card Controls users will no longer be able to use the Card Controls app. Card Controls will only be accessible through United's Online and Mobile Banking.

Important Update Required

Please ensure you have the latest version of the United Community mobile app installed to begin using the upgraded Card Controls and avoid receiving an error message.

Search 'United Community Mobile' in the App Store or Google Play, or click the buttons below.


Frequently Asked Questions

With Card Controls, you can:
  • Manage cards on the go with advanced controls and self-service options.
  • Understand your spending clearly with quick spending insights, recurring payment information, ‘card-on-file’ merchant identification, and transactions that easily let you see the merchant’s name, logo, interactive maps, and contact information.
  • Get real-time transaction alerts so you know exactly when and where your card is being used.
  • View a digital card on a mobile device and easily push it to Apple Pay® and Google Pay™.
Card Controls is integrated directly into United Online and Mobile Banking. Once you’ve logged in, select 'Card Controls' from the menu to access all the available features without having to use a separate app.

View this demo to get started!
No, you can remove and delete the app ‘Card Controls'. Later in June, Card Controls will be fully integrated within the United Community mobile app.
Yes! Card Controls will work in a browser and the mobile app.
Yes, your profile, settings, and card preferences will automatically transfer to your United Online and Mobile Banking account and will still be in effect through the update.
They will have the same features. However, on the app, you will have the Apple/Google Pay push, and the options will be in a condensed view.
Yes. For each transaction, you’ll be able to see the date, time, location, and the merchant’s name and contact information.
Yes—you will need a token to view it, and the view will only last for 1 minute and 40 seconds.
No, Samsung Pay is not supported. Only Apple Pay® and Google Pay™ are supported.
No, Card Controls can only be used with your United Community debit cards.
Yes, view this demo for step-by-step directions.
Yes. However, it only turns the card off in Card Controls. To cancel the card or request a new one, you will still need to call us at 1-800-822-2651.
Yes. Card Controls is 24/7 access.

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